An official website of City of Lancaster, Pennsylvania.
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Providing quality drinking water to Lancaster City and the surrounding region.

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Pay Bill

Payments are accepted online, over the phone, by mail, and in-person.

Pay Bill

Customer Service

Have questions about your Lancaster City Water bill or your water service?

Customer Service

Water Quality

Learn more about how the City of Lancaster keeps our water clean.

Water Quality

Recent Updates

27Apr

Get the Lead Out Canvassing Notice – April 28 through May 1

April 28 through May 1, representatives from the U.S. Environmental Protection Agency’s Get the Lead Out Initiative will visit some neighborhoods in the Lancaster City.. Read More →

The City of Lancaster is committed to making sustainability part of everyday life.

Led by the Sustainability & Environment Division in the Department of Public Works and woven throughout city government, this initiative ensures that everyone has access to clean water, fresh air, and green spaces. It’s about working together—residents, businesses, and local government—to protect natural resources, build resilience, and create a thriving community for generations to come.

Save It! Clean It! Green It!
Save It! Clean It! Green It!